Tim Cook, Sundar Pichai, Jeff Bezos image credits — Austin Community College, CC BY 2.0, via Wikimedia Commons, Maurizio Pesce from Milan, Italy, CC BY 2.0, via Wikimedia Commons, Seattle City Council from Seattle, CC BY 2.0, via Wikimedia Commons

Tim Cook, Jeff Bezos and Sundar Pichai collectively manage businesses worth about 5.5 trillion today. Safe to say there’s a lot to get done in a day for these three.

What can we learn from morning routines of these tech titans.

Image credits to Steve Jurvetson, CC BY 2.0, via Wikimedia Commons

I first came across the Regret Minimization framework from a Jeff Bezos interview. We come across big life decisions that choose a path for us — a crossroads of sorts or a fork in the road. How do we decide to take the new path that opportunity provides? Do we risk what we have for an uncertain reward?

In 1994, Jeff Bezos found himself at a similar crossroad. A cushy job at a Wall Street firm with a nice annual bonus coming up — Jeff Bezos had little need to give it all up. But then Internet opportunity came calling…

Like many of us, I have had my fair share of successes and failures when it comes to making the right choices and staying the course of action. If there is one thing that has the potential to deliver 10X results, it is willpower. I am sharing some of my learning on willpower in a series of posts. Starting with this post on our ability to manage willpower strength through the day.

A popular theory on willpower, ego-depletion theory 1, postulates that we draw upon a finite store of will power. And like a muscle, the more it depletes, the…

“Any idiot can fly a plane, but it takes a special kind of idiot to jump out of one.” — Unknown

After 8 days of physically & mentally intense training — I am now that special kind of idiot. 😆

I can jump off a plane at 15,000 feet, maintain stable flight, hold a heading, make turns, 360-degree sweeps, navigate around, deploy the chute, fly a canopy, do a landing circuit and finally land (in one piece).

It was a long journey that started as a fanciful harmless daydream to eventually finding myself on the open doorway of a plane…

Jun 10th 2018 — standing at the foot of Mt Kili. All pepped up and raring to get started. It had beeen a long journey for the team of 6 to get to Tanzania — and we just could not wait to get started!

6 days on Machame Route to the top of Mt Kilimanjaro

WoW — Just WoW

Mt Kilimanjaro is a massive table top mountain — ie has a flat top with multiple summits. Also it is the world’s largest freestanding mountain. …

The Possibilities

Early in this decade interest in machine learning started to take off. Possibilities of machine learning seem endless. Jeremy Howard in his 2014 TED talk shares some of the interesting possibilities — both the good & the bad.

Work of the Future

Today machine learning is truly & well underway for mass adoption. Anthony Goldbloom in his 2016 TED talk outlines how automation & machine learning will shape work of the future. Machines are getting very good at all high frequency routine tasks. Humans will focus on tasks that require novel thinking & creative thinking.

Super Intelligence ?

What could be the next evolutionary step for machine learning? What happens if there is true artificial super intelligence someday. Nick Bostrom explores the possibility of super intelligence & implications on humanity.

Zappos.com is an online shoe and clothing store. Started in 1999, it quickly grew to a billion dollar enterprise in 10 years. In 2009, Zappos was acquired by Amazon for $1.2 billion.

Zappos identified early Customer Service to be their WOW. Zappos Brand was to be built around customer service.

To build a company powered by customer service meant changes across the organization not just in the customer service department. Here 3 ways Zappos succeeded delivering superior customer service in the early days of e-commerce.

Focus on all customer Touch Points

Interestingly for an online company, Zappos laid heavy emphasis on the telephone channel. …

AI technologies for specialized use-cases have been around for few years now.

Their use was largely championed by new-age technology companies such as Google, Apple, Tesla, Uber, Amazon. However, AI technologies are increasingly making the leap to the mainstream and are primed up for mass adoption.

Here are 4 mega trends that will usher in AI mass adoption.

Booming interest in Cognitive Technologies

In the last week, total up time spent at work, commute to work and work activities after office hours.

Even with conservative estimates, for most of us that would be 35% to 45% of our waking hours. That’s a lot! We sure as hell can’t view work as just a means to pay the bills.

So how do we get more out of our work-life than just the monthly paycheck?

Here are three great talks that help. Happy self-discovery!

Keep Exploring

At work, there are high value activities that we feel most engaged in and also the low value soul sucking thankless…

A key inhibitor of creative thinking is the tendency to make snap judgments and dismiss an idea as something that won’t work.

The PPCo idea evaluation tool uses a positive approach to evaluate a creative idea. It helps defer judgement by first forcing exploration of the ’why this is a good idea’ vs focusing on ‘why this idea won’t work’.

PPCo, originally developed in the 80’s by Diane Foucar-Szocki, Bill Shephard and Roger Firestein is an affirmative productive judgement tool. PPCo stands for (P)luses, (P)otential, (C)concerns and (o)overcoming key concerns.

This very handy creativity tool is explained in the graphic below.

John Hansel

Writing my life book — one adventure at a time.

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